Customer Stories
JoyLiving in the Field
Real deployments. Real communities. See how senior living operators are using JoyLiving to answer every resident call, reduce staff burden, and deliver 24/7 accessible communication.
Gaithersburg, Maryland
Life Plan Community
May 2026How Asbury Methodist Village Automated 700+ Resident Inquiries in a Single Month
Asbury deployed JoyLiving's voice-enabled resident hotline, giving residents instant 24/7 access to dining menus, activities, and maintenance requests — with 7 out of 10 calls resolved entirely without staff.
700+
Resident inquiries / month
70%
Auto-resolved
24/7
Coverage
Read the story
York, Pennsylvania
Life Plan Community
July–August 2026How Asbury Normandie Ridge Supported More Than 1,000 Resident Calls in Its First 30 Days
Normandie Ridge used JoyLiving's AI Resident Hotline to answer routine questions, connect callers with staff, capture maintenance needs, and escalate urgent matters through SMS.
1,035
Calls handled / 30 days
39%
Resolved without transfer
10
Urgent alerts sent
Read the story